Privacy Policy

Overview

This Privacy Policy explains how we collect, use, store, protect, and disclose personal information submitted by users when accessing and shopping on our official website. This policy applies to all visitors, registered users, and customers who use our platform to browse, purchase, and obtain customer services for mobile phone cases and digital device protective accessories. We prioritize the protection of user privacy and personal data, and we strictly abide by standardized data protection principles to ensure all user information is processed safely, legally, and transparently.
By visiting our website, registering an account, placing orders, and using our services, you acknowledge and agree to the data collection and usage practices outlined in this Privacy Policy.

Information We Collect

We only collect necessary and essential personal information required to complete order processing, delivery arrangement, and after-sales service support. The information we collect is limited to data actively provided by users and automatic technical browsing data generated during website access.
The personal information actively collected includes but is not limited to account registration information, order information, shipping information, and service consultation information. This covers your name, contact email, delivery address, payment verification information, and order purchase records of digital protective case products. Such information is only used to complete transaction confirmation, logistics arrangement, after-sales return and refund processing, and customer service reply.
During your browsing on our website, we may automatically collect basic technical information such as device type, browser type, website access time, page browsing records, and network access status. This anonymous data cannot be used to identify individual users personally and is mainly applied to optimize website operation, improve product display effects, and upgrade user shopping experience.

How We Use Your Information

All collected user information is only used for legitimate business and service purposes, and we will never use your personal data for unauthorized commercial purposes. Firstly, we use your order and shipping information to verify order authenticity, arrange product shipment, track delivery status, and complete subsequent return and refund procedures in accordance with our customer service policy.
Secondly, your contact information will be used to reply to your consultation messages, feed back order progress, solve after-sales problems, and deliver necessary service notifications related to your orders. In addition, anonymous browsing data will be analyzed to optimize website page layout, adjust product display categories, improve website access stability, and continuously upgrade our product and service system according to user browsing preferences.
We will not sell, rent, trade, or lease your personal information to any third-party commercial institutions or individuals without your explicit authorization.

Information Storage and Protection

We adopt standardized and secure technical and management measures to protect your personal information from unauthorized access, disclosure, tampering, loss, and illegal use. All user data is stored on secure servers with encrypted protection mechanisms, and we have established strict data access permission management to limit internal staff’s access to user information.
We only retain your personal information for the time necessary to complete service fulfillment and comply with normal business operation requirements. After the service is fully completed and the data retention period expires, we will automatically and safely delete or anonymize your personal information to avoid unnecessary data storage risks.

Third-Party Services

Our website may involve legitimate third-party service providers, including payment service providers and logistics service providers required for order completion. Any user information shared with third parties is only limited to the information necessary for transaction payment and logistics delivery.
We will strictly select compliant and reputable third-party partners and require them to abide by corresponding privacy protection obligations. All third-party service providers are prohibited from illegally using, disclosing or trading your personal information. We are not responsible for personal data risks caused by third-party platforms’ independent behaviors beyond our supervision scope.

User Rights

You have the right to check, view, and confirm your personal information and order data stored on our website. You can also apply for correction of incorrect information and deletion of unnecessary personal data under legal and compliant premises.
If you have any doubts or demands regarding our collection, usage and protection of your personal information, please contact us through the Contact Us page on our official website. All official contact channels are displayed on the Contact Us page, and we will respond to your privacy-related inquiries and requests in a timely manner.

Policy Updates

We reserve the right to adjust and optimize this Privacy Policy in accordance with service upgrades and operational needs. Any updated version of the policy will be posted on our official website. The updated terms will take effect immediately after publication, and your continued use of our website and services will be deemed as recognition and acceptance of the latest Privacy Policy.